Xichai’s strong overseas market continues its full bloom in Vietnam and Chile

Xichai’s overseas market continues to maintain its growth momentum in 2015. In January 2016, through Changsha Futian and Hunan Tongxin, Xichai’s export orders in the Vietnam market reached 892 units, an increase of 203.4% year-on-year, opening a 2016 overseas sales market. Good head.

Xichai's Overseas Market Continues to Strengthen
Xichai's Overseas Market Continues to Strengthen

In response to the increase in emissions in Vietnam in 2017, Euro IV emissions will be implemented. The offshore enterprises seized the opportunity to arrange ahead of time and took the initiative to collaborate with Changsha Futian and Hunan Tongxin on the emission upgrade products and new models. The Vietnamese market was deeply analyzed and systematically planned to form a strategic plan for the Vietnamese market. At the same time, the internal and external linkages, the domestic business unit and the Vietnam Office have jointly exerted efforts to provide good after-sales services and brand promotion services to Vietnamese customers while serving the supporting factories, further enhancing the reputation of the Xichai brand.

With the increasingly fierce competition in overseas markets, the implementation of this batch of orders has triggered the first shot in the overseas market of Xichai, making the performance of overseas markets even more exciting in 2016.

Vietnam

Xichai has eight CKD factories in China and three first-tier dealers in China. The products cover the entire series of Conway, Hengwei and Aowei. In 2015, the Vietnam market achieved sales of 5086 units, a year-on-year increase of 105% and a record high. The sales volume of the F and L series exceeded 1,000 units, contributing a force to the overseas sales of high-end brands. At the same time, in 2015, customers have set higher requirements for service work, and Vietnam has stood up to the pressure and overcome difficulties. It has overcome the shortage of service personnel and made detailed plans for major faults in advance so that it can deal with service problems without panic, precision, and timeliness. , to minimize the negative impact of market sales.

In response to various service problems, the Vietnam Office also targeted repairs to service station repair personnel based on actual needs. Liu Jianhua, Vice President of Hengyang Oil Pump Factory was invited to use a professional measuring tool for the school pump worker of the partner Vietnam Jieying Company. The precision training of the fuel injection pump has achieved good results and has been highly recognized by the general manager of the Qingying Company of the Czech Republic. The Vietnam Office organizes various kinds of skills training to enhance the service staff's repair capabilities and provide Xichai users with excellent after-sales services.

The Vietnam Office accelerated the construction of its service network in 2015, inspected the development of a number of new service stations, improved the service capacity of the Xichai Vietnam system, and laid a solid foundation for the continued growth of stand-alone exports and machine sales.

Chile

In 2013, FAW Xichai established Xichai’s Chile office in South America. The service range of the office covers Chile, Venezuela, Peru, Bolivia, Mexico, Colombia, Paraguay, and other Xichai exports to key markets in South America. The Chilean market exports high-end products. The main products are now completed supporting the FAW Qingdao vehicle, exports more than 20 units of five European products, the market performed well, and the remaining markets are dominated by Euro II and Euro III products.

In November 2015, the Chilean office received the training demand from the Peruvian FAW Truck Distributors. In order to meet customer needs, the concept of "lean, sincere and exquisite" service was promoted. In December 2015, Chilean office personnel arrived in Peru. Overcoming many difficulties, giving many professional advices, requiring agents to stockpile a group of wearing parts, purchasing professional testing equipment, and improving service capabilities of service network personnel. At the same time, they organized technical training and systematically explained the characteristics of Xichai products and engines. The working principle, the working principle of the Euro III electronic control system, troubleshooting methods, and the use of diagnostic equipment, etc. The total number of participants in the training reached more than 40 people, and feedback on training results was good. After that, Xican gave away a set of spare parts for the market service activities and got customer's approval. The customer said that the group had been working on the car since September 14th, and the longest working time has accumulated 4135 hours (71235 kilometers). Although the working environment is harsh, its performance does not detract from other European and American brands such as IWC and Scania. Because of the excellent performance of FAW-branded products, customers plan to keep only FAW-branded products in this working area (4,500 meters above the plateau).

The smooth solution to this problem was unanimously approved by the FAW Peru office and the truck's general agent. Through this incident, the agency recognized its own insufficiencies and at the same time had a deeper understanding of the Xichai brand. The customer said that The help of the Xicca engine ensures that FAW unloads on the Peruvian plateau.

In 2015, the Chilean office successfully established the Xichai training center in Chile. The training center has been successfully built to meet the training needs of the entire South American market in the future. The Chile office will build a high quality in the South American market through continuous professional training. The high-skilled service personnel team laid a solid foundation for Xichai’s four-time “brand building”.

Let the world hear the voice of Xichai: "national brands, high-end power", manufacturing in Xichai, China's pride!

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